Return and Exchange Policy
At Weavsters, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer returns and exchanges under the following conditions:
Eligibility for Return or Exchange:
- Products are eligible for return or exchange if:
- The sizing is not satisfactory.
- There is a defect in the piece, such as manufacturing defects or damages.
- Please note that we do not accept returns or exchanges for reasons other than sizing issues or defects.
Timeframe for Return or Exchange:
- You may return or exchange a product within 10 days of receiving your order.
- To be eligible for a return or exchange, the item must be unused, unwashed, and in the same condition that you received it. It must also be in the original packaging.
Initiating a Return or Exchange:
- To initiate a return or exchange, please contact our customer service team at [contact email or phone number] within 10 days of receiving your order. Provide your order number and details of the issue.
- Our customer service team will guide you through the return or exchange process and provide you with a return shipping address.
Refunds:
- Refunds are only issued in the case of a defect in the piece.
- Once we receive the returned product, our team will inspect it to verify the defect.
- If the defect is confirmed, we will initiate a refund to your original payment method. Please allow [number] days for the refund to be processed and credited to your account.
Exchanges:
- If you would like to exchange your item for a different size or color, please indicate your preference when contacting our customer service team.
- Exchanges are subject to product availability. If the desired item is not available, we will issue a refund for the returned item.
Return Shipping:
- You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
- We recommend using a trackable shipping service and purchasing shipping insurance to ensure the safe return of your item.
Contact Us:
- If you have any questions or concerns regarding our return and exchange policy, please don’t hesitate to contact our customer service team at weavsters1@gmail.com or +919256223584. We’re here to assist you!